Australia’s latest NAPA Auto Parts branch is now located in the Western Sydney suburb of Auburn, relocating years of specialist automotive knowledge from Ashdown-Ingram Lidcombe into a new, bigger location.

The new location means greater access in the region to quality automotive aftermarket parts to simplify the way automotive electrical, thermal and mechanical specialists operate their business.

The simplification starts with a central location at NAPA Auto Parts Auburn at 182 Adderley St West, Auburn, along with an extended product range from market leading brands and everyday great value through service and knowledge.

This knowledge is referred to as NAPA Know How and allows NAPA Auto Parts to leverage a vast knowledge bank from product teams, local and international brands and state-based specialists who live and breath aftermarket parts. When combined with the skills and knowledge of local parts specialists, we can ensure you get the right part for your vehicle every time.

With over 90 years’ experience in the Australian automotive aftermarket space, NAPA Know How is the foundation of extensive product knowledge across braking, electrical, air conditioning, servicing, engine cooling, driveline, tools and equipment.

NAPA Auto Parts Auburn is New South Wales’ fifth location, joining NAPA Auto Parts Newcastle, Beresfield, Wetherill Park and Wollongong.

NSW/ACT Regional Manager, Carwyn James, is excited to see another NAPA Auto Parts location in his region with plans in place to have his team build trust and relationships with local workshops to help them be more efficient.

“There are a lot of opportunities to improve service for local and national automotive repairers”, he said.

“The Auburn team has a diverse range of knowledge and experience with customers in the Western suburbs, particularly Lidcombe, Silverwater and Auburn, but also out towards North Rocks, Padstow, Five Dock and Yennora. Working with generalist workshops and specialist repairers for so many years has meant success across the various automotive industries from passenger vehicle and 4WD to light and heavy commercial.

“With tools like NAPA PROLink and state-based distribution centres, as well as a market leading range from the world’s most trusted brands, we have the Know How and capability to support more workshops across the region.”

Importantly, as with all NAPA Auto Parts locations, whilst the brand and location may be different, we still have the same people you know and trust working behind the counter. The only change Ashdown-Ingram Lidcombe customers will come to experience is the use of NAPA PROLink.

NAPA PROLink is an online system used to access an enhanced vehicle parts catalogue search engine. It is designed to make it easier for you to efficiently search for and order parts specific vehicles or applications. Key features of the tool is that it provides ‘real time’ information on pricing and inventory at your home branch and surrounding branches, as well as giving you the ability to build customer quotes, order parts online, search for Log Book Service information (requires SmartQuote subscription) plus much more.

With a strong range currently available, over the course of the coming year the NAPA Auto Parts range will continue to expand with new brands and products from world renowned brand leaders becoming available. This means greater access to trusted brands through increased stock levels in locations convenient to you.

For the excellent customer experience you’ve come to expect from Ashdown-Ingram Lidcombe, as well as the world’s most trusted brands, head to our new NAPA Auto Parts branch at 182 Adderley St West, Auburn, or give the team a call on 02 9648 1900.