This knowledge is referred to as NAPA Know How and allows NAPA Auto Parts to leverage a vast knowledge bank from product teams, local and international brands and state-based specialists who live and breathe aftermarket parts. When combined with the skills and knowledge of local parts specialists, we can ensure you get the right part for your vehicle every time.
With over 90 years’ experience in the Australian automotive aftermarket space, NAPA Know How is the foundation of extensive product knowledge across braking, electrical, air conditioning, servicing, engine cooling, driveline, tools and equipment.
NAPA Auto Parts Bayswater is Victoria’s fifth location, joining NAPA Auto Parts Traralgon, Heidelberg West, Mornington and Clayton.
VIC/TAS Regional Manager, Gary Downs, has been utilising his extensive knowledge of the region to grow and convert R&E Auto Parts locations to the NAPA Auto Parts brand, and knows exactly what it takes to build trust and relationships with local workshops to help them be more efficient.
“There are a lot of opportunities to improve service for local and national automotive repairers”, he said.
“The Bayswater team has a diverse range of knowledge and experience with customers in the East Melbourne suburbs. Working with generalist workshops and specialist repairers for so many years has meant success across the various automotive industries from passenger vehicle and 4WD to light and heavy commercial. With tools like NAPA PROLink and state-based distribution centres, as well as a market leading range from the world’s most trusted brands, we have the Know How and capability to support more workshops across the region.”
Importantly, as with all NAPA Auto Parts locations, whilst the brand and location may be different, we still have the same people you know and trust working behind the counter. The only change R&E Auto Parts Croydon customers will come to experience is the use of NAPA PROLink.
NAPA PROLink is an online system used to access an enhanced vehicle parts catalogue search engine. It is designed to make it easier for you to efficiently search for and order parts specific vehicles or applications. Key features of the tool is that it provides ‘real time’ information on pricing and inventory at your home branch and surrounding branches, as well as giving you the ability to build customer quotes, order parts online, search for Log Book Service information (requires SmartQuote subscription) plus much more.
With a strong range currently available, over the course of the coming year the NAPA Auto Parts range will continue to expand with new brands and products from world renowned brand leaders becoming available. This means greater access to trusted brands through increased stock levels in locations convenient to you.
For the excellent customer experience you’ve come to expect from R&E Auto Parts Croydon, as well as the world’s most trusted brands, head to our new NAPA Auto Parts branch at 28 Corporate Boulevard, Bayswater or give the team a call on 03 9724 9955.